Firstly you will need to choose the Course Type in the options box within the course you have decided on. Depending on the option and deal you choose this will display a price. From here click the “ADD TO BASKET” button. This will take you to the CART page where you can see the course you have selected and its price. If you have a coupon code it is here that you can enter it.
From the CART page, if you don’t have a coupon code then you just hit the “PROCEED TO CHECKOUT” button. This will take you to the CHECKOUT PAGE with different payment method options. At this point you will need to enter your contact details and create an account with us prior to purchase. This is IMPORTANT as we use your contact details to enter you into our booking system as well as communicate with you on your course scheduling (plus any other relevant details about your course). If you have been in contact with us prior then please use those contact details so everything matches up in our system.
Once you have entered your contact details you need to choose a payment method and complete your purchase. If you select credit card, a space will display to enter your credit card details. For Alipay you will be directed to Alipay’s site to enter details then be returned back to our site. If you choose Bank Transfer (FPS is also accepted) you have the option to copy the details provided on screen or will be sent an email with them upon clicking on the “PLACE ORDER” button. Once you go through any of these methods and click that “PLACE ORDER” button, you will be receiving an email confirming the purchase and enrolment into our booking system.
NOTE: For Bank Transfers your enrolment order will be placed on hold, pending confirmation of payment. Once you have transferred the correct amount manually, you will need to take a screen capture and send it to either email@example.com or Whatsapp us on +852 9422 0367. Once we received the screen capture image we will confirm receiving with our Accounts Team and then forward process your enrolment.
With enrolment confirmed, our Admin Team will get in contract with you – firstly trying on Whatsapp, but if that was entered incorrect then via email. This will start the process of working out your prefer schedule for the first session of your course (if you haven’t already discussed that with us prior to purchase). We may ask you for more details on your level of music experience or music preferences, so as to assign the right instructor to you. But again, that may have already been covered prior to your purchase, in which case we will just confirm the first lesson time and date.
If your preferred way to pay is ONLY available in person at our studio (Payme, Amex, American Express, Union Pay, WeChat Pay, Apple Pay, Samsung Pay, and CASH), you just need to confirm this via Whatsapp with us and we will raise the enrolment order manually in our system then confirm the date you can come to the studio to pay (which can be on the day of your first lesson just prior to it starting).
From there is time to get excited! You are officially enrolled and scheduled to finally starting your musical journey!