How Can We Help?
PCCW
First level support is simply dial 1000 and follow the prompts. Note you will need the Account Number to proceed with this, best to have a copy of the latest bill ready.
Any issues with PCCW that need to be escalated, it’s actually best to email bizbb@biznetvigator.com and ask for Laura Leung specifically.
Laura is the manager of our Account Manager Steve (useless), so if you want something done it’s best to go straight to her if you need confirmation on anything.